Contact

0412 485 640

wehelp@mindsetsuccess.com.au

10/35 Currumbin Creed Rd,

Gold Coast Queensland.

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Effective
Communication
MEAN WHAT YOU SAY AND SAY WHAT YOU MEAN

When we deliver the right message, to the right people at the right time we know we are giving ourselves the best chance at ensuring good relations with co-workers, family, friends and strangers.

What we cover

  • Why Healthy Communication is Important

  • Barriers to Communication and Bridging the Communication Gap  - Verbal  /  non Verbal  /  Written

  • Active Listening

  • Perceiving and Interpreting Messages

  • Nonverbal Communication

  • Initiating Communication

  • Aggressive versus Assertive Communication

  • Communicating Clearly and Concisely

  • How to Handle Defensiveness and Hostility

  • Expressing Appreciation and Positive Feedback

  • Appropriately Expressing Criticism and Complaints

  • Conflict Prevention and Diffusion

  • ​Goal Setting - Optional

Course duration

This runs anywhere from 4 - 8 weeks depending on individuals involved or the group requirments.

It is set up as a group delivered course or specifically for a One to One consultation sessions.

Who can benefit

Employees or individuals in need of communication betterment get a tremendous advantage in the workplace.

Individuals can learn how to get on in all situations bringing better relationship experiences with intimate partners, family and friends.  

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Book your course with Andrea today.